Connecticut Auto Repair Shops

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CT Car Consumer Discussions

no title: by m4d_cow on Sun Nov 30 22:17:26 PST 2008; The Genesis puts me in a dillematic position. On one hand I admit it's a good entry coming from a rising Korean star. On the other, the fact that Hyundai hasn't caught up with the luxury game yet. Now Hyundai settles down and put the Genesis in the "near luxury class" where it more properly belongs. Given that fact I wonder why some people, especially the zealots, still position Genesis in the true luxo market and compare it with Lexus GS and Infiniti M. I don't get it. Let's see what cards the Gen has. Stylewise the Gen (imo) is little more than a me too, bland but at least nice. Kill the klingon grille and the car will look like entry level Lexus. I see Hyundai's decision offering a v8 as mere novelty, just to show the public that their Genesis is not another family car. Moving inside, I like the interior design, especially the nicely balanced two-tone color scheme and dash. My gripe is the material quality. The brown leather looks very classy but feels on the cheap side. The "wood" is a poor immitation and really shows, the same goes to "aluminum" plastics. This really spoils what could be a great interior. At least room is on the plus, really big and actually felt roomier than the 300 (not sure). I never took it off the lot, so I have no driving impression. The next problem, alas, the biggest one imo, is Hyundai's still-not-there-yet customer service. It doesnt matter if the car is sold alongside the lowly Accent or Sonata. What matters is the kind of service they'll get. Even mighty BMW is struggling with this image, thanks to notoriously poor service for a luxury brand. Hyundai currently has no image, no reputation in luxo-market, no world class product, no premium service. All these points will be covered in time (assuming Hyundai is serious) except the last. As Hyundai has nothing else it should focus on giving premium customer service to Genesis buyers. Like I posted earlier, Hyundai should do what Lexus did decades ago. With such red carpet treatment early glitches like low quality product can be overlooked, I dare bet, and it'll ease Hyundai's way to the luxury realm significantly. Please remember that Hyundai's current rising rep is based on regular-class standard, not luxury-class. It's a whole new game up there. The car itself, like I've previously mentioned months ago, will be a serious contender in the near luxo market. Competition is less fierce there, and established names are few, like Buick (LaCrosse), Pontiac (G8), Lincoln, Chrysler (300), Nissan (Maxima), and Toyota Avalon. There's competition too, from Acura TL, Infiniti G, and Lexus ES, but overall you can see that only a few have the upper hand. Acura's goin nuts with the new TL design, Avalon goes bye-bye next year, Buick and Pontiac struggle with poor image. Lincoln, does anyone even remember it? This is where Hyundai's rising reputation comes in handy. In the end you only see tough competition from Nissan-Infiniti, Lexus ES and Chrysler 300 (the last nearing it's doom along with Chrysler's shaky future). Should Hyundai be persistent and position Genesis to compete in true luxo class, just remember this: VW Phaeton. That's what'll happen to Hyundai if it's being too hasty. Big fish like Lexus GS, MB E, BMW 5 and even lowly (by this standard) Cadillac CTS will crush Genesis in no time. Choose the value path? You still have to fight Infiniti M. Hyundai's wisen up, choosing easier preys for now. Like I said, the time will come, but right now Hyundai is simply not ready yet. When they get enough experience with "premium" cars, and customer service and brand image rise high enough, the public will be ready. One more thing: Hyundai should have a new brand and division when it finally manage to enter the luxo class, which can focus solely on luxury class product and service. A luxo w/ Hyundai badge will do no good in US, thats why Toyota need the Lexus name. Never forget that if Hyundai wish to succeed it'll need to lure the majority: brand shoppers. I say forget the Hyundai or idiotic Equus name and call the new brand GENESIS xxx (insert model name). Lets try it: 1)Acura, Lexus, Hyundai, Infiniti, Cadillac... Hyundai.... that'll scare brand shoppers right away. 2)Acura, Lexus, Infiniti, Equus, Audi, Cadillac... doesn't sound right... 3)Acura, Lexus, Infiniti, Genesis, Cadillac, Audi..... that fits :) P.S: I'm not being a Vulcan, just expecting the humans.. err, I mean Hyundai to learn enough before stepping further.

Re: 2009 CTS All-wheel drive [george119]: by kevincito on Sun Nov 30 19:22:28 PST 2008; The first problem was my rear differential that needed to be replaced. The 2nd was a very loose glovebox that was making a lot of noise. The 3rd was the passenger door that was not closely properly that needed adjustment. 4th was the body work needed was result of the 4th problem. Now my CTS needs to go back again for a recall. 5 problems in less than 2 months. So I have put on the same amount of mileages in the loaners as in my own CTS. I have complalined to Cadillac a week ago and they have not come back with any solution yet. When you call, you can only leave a message and wait for them to call you back the next day. If you miss their call, you will have to wait at least for the whole 24 hours to hear from them again.

Re: in central ct... [explorerx4]: by steve_ on Sun Nov 30 17:57:29 PST 2008; I'm hoping your theory is right. Boise is at $1.83 today and I'm running on fumes after traveling over to Oregon and camping out. Tomorrow I need to run a couple of errands and the fuel light is bound to go on.

in central ct...: by explorerx4 on Sun Nov 30 15:42:51 PST 2008; most stations 1.85-1.90. now that turkey day has passed, maybe the prices will decline again, after being level for the last week or so.

Invoice pricing on '09's: by bobbyseal on Sun Nov 30 15:38:52 PST 2008; I was out in CT this weekend in Litchfield county. I went to Torrington Honda and checked out a '09 EX-L with RES. They offered a purchase price of $31,282. MSRP was $34,480. It was kind of funny. I didn't even really ask for pricing. I just wanted to test drive and get a brochure. They salesman went back and offered to sell the car at just around invoice price. In wisconsin, Zimbrick honda is offering invoice price plus $35 for any in stock honda. It's their 35th anniversary. I imagine with some bargaining one could get the price down even further.

Re: [torque_r]: by bpizzuti on Sun Nov 30 03:12:02 PST 2008; Now the sad part is this: GM seems to be doing to Cadillac what Ford did to Lincoln. Cadillac is sharing more platforms with Chevy. The 2010 SRX will be based on the Equinox/Vue/Terrain. Why? Why not the CTS platform? Is it to save cost in the typical GM way? What's worse, Motor Trend is reporting that next Escalade will be the FIFTH Lambda. Two possibilities here. One: they'll keep the platform mostly as is to save costs, completely ruin Caddy's new image of the "good" GM, and take the entire company down with a (theoretically sound) plan to cut costs without having to give up their precious brand names. Two: they'll make so many modifications to the platform to make it a worth Cadillac and that will eventually trickle down to the other brands, improving them. Assuming GM survives that long.

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